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Jana Plumm
Design Strategist @The Strategy Group
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WORK HISTORY
Design Strategist @The Strategy Group
Sydney, AU
Leading and supporting complex public and private sector engagements in human-centred design and business strategy, customer experience, and AI awareness and adoption• Conducting, analysing, and synthesising qualitative and quantitative research to extract insights• Designing and facilitating in-person and remote workshops using Butter and Miro • Creating customer and employee experience journey maps and service blueprints in Figma • Contributing to proposals, tenders, and business development
EDUCATION
Copenhagen Business School
International Summer University Exchange, An Introduction to Social Entrepreneurship
University of Sydney
Bachelor of Design, Interaction Design
Yoobee College of Creative Innovation
Diploma in Film and Television Production (Auckland, New Zealand), Post Production (Editing)
SKILLS
ABOUT JANA PLUMM
Design Strategist at The Strategy Group | Film & TV Professional turned Design Thinker
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