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Jamie Walker

Learning and Capability Manager @Metlifecare

Lower Hutt, NZ
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2023 — Present

Learning and Capability Manager @Metlifecare

Lower Hutt City, NZ

My role is to lead the development and execution of the learning and capability strategy, ensuring alignment to organisational priorities and sustainable workforce performance.

EDUCATION

2015 — 2015

Mt Eliza Business School

Leading for Organisational Impact, Executive Leadership

2010 — 2010

Pollard Institute

Cert IV TAA, Training and Assessment

2011 — 2011

Box Hill Institute of TAFE

Cert IV TAE, Training and Assessment

1994 — 2005

University of Otago

LLB, Law and Management

2005 — 2005

Upskill New Zealand

National Certificate in Adult Education and Training, Adult Education

2008 — 2009

The Open Polytechnic of New Zealand

Certificate in Designing and Facilitating E-Learning, Design and Delivery of E-Learning

2010 — 2010

Pollard Institute

Diploma of Management, Management

2013 — 2014

Australian Institute of Business

Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services

SKILLS

Leadership DevelopmentTraining DeliveryCoachingOrganizational DevelopmentStaff DevelopmentTrainingInstructional DesignChange ManagementLearning ManagementE-LearningPerformance ManagementEmployee RelationsEmployee EngagementBlended LearningTalent ManagementEngage with MaoriEngage with Pacific PeoplesNot-for-ProfitEducation FundingGovernment FundingQuality AssuranceAsqaTecTraining FacilitationHospitality IndustryHospitality ManagementTourism ManagementGaming IndustryProfessional Development ProgramsLawRtoPteNzqaVocational EducationQuality ManagementEducational LeadershipTeam MentoringProgram ManagementProgram FacilitationCompliance

ABOUT JAMIE WALKER

I work in learning and capability because I believe leadership development should be thoughtful, evidence-informed, and grounded in real organisational work.Over more than 20 years, I have designed and led learning and leadership initiatives across complex, regulated, and commercial environments, with a focus on leadership capability that delivers measurable business value rather than short-term engagement.My work sits at the intersection of strategy and practice. I operate comfortably at executive level while remaining close to the design and delivery of programmes that change how people think, decide, and lead.Over time, I’ve noticed that leaders who are highly effective in how they think, judge, and deliver outcomes are often encouraged to increase visibility or adopt more overt leadership behaviours, even when those approaches are not what made them effective in the first place.My approach is strengths-based and evidence-informed, drawing on CliftonStrengths methodology to help leaders amplify what they naturally do well while sharpening the behaviours that drive sustainable performance.This work is grounded in the belief that self-awareness, when translated into disciplined action, creates disproportionate professional leverage.I am particularly interested in leadership development for people who lead quietly and effectively. Leaders who may not seek visibility, but who carry significant responsibility, influence outcomes through judgement and consistency, and want to grow their influence without adopting performative leadership behaviours.I focus on amplifying existing capability, strengthening decision-making and presence, and addressing gaps only where they create real constraints for performance or wellbeing.Programmes I have led have been recognised internationally for leadership capability, behavioural change, diversity and inclusion, and blended learning design. This recognition reflects a consistent focus on measurable outcomes and sustained capability development.I also write longer-form reflections on leadership, learning, and capability development at reflectiveleaders.world, as a space to explore these ideas in more depth.

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Jamie Walker — Learning and Capability Manager at Metlifecare in Lower Hutt, NZ | Unifers