James Hammond
Servicenow Architect @Capgemini
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WORK HISTORY
Servicenow Architect @Capgemini
London, GB
EDUCATION
University of Sunderland
BA (Hons), Computer Studies
College of West Anglia
Higher National Diploma, Computer Studies
SKILLS
ABOUT JAMES HAMMOND
Words to live by- Raise your Floor to elevate your ceiling - Rather Use Than Fame - In tenebris laboramus, ut luci serviamusI have over 20 years of IT consulting & implementation experience, advising small to medium enterprises on the best IT solution to fit their needs. In the past I have successfully migrated on premise services to Google & Microsoft 365 platforms, with my focus over the past 13 years being on helping enterprises & public sector organisations adopt and mature on the ServiceNow platform.As a ServiceNow platform specialist focused primarily on the Configuration Management, IT Operations Management, IT Asset Management and IT Service Management product suite, I have successfully implemented discovery and service mapping projects, maturing the CMDB capability for numerous clients as well as developing custom integrations, applications & solutions to enable businesses to improve themselves.My passion for IT extends beyond the workplace into my voluntary role with the Charity IT Association (CITA formerly IT4Communities), Future First & My Digital Future; Volunteering drives me to improve my skillset, gain supplementary knowledge and assist charities & third sector organisations to realise the benefits of their technology investment.
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