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James Burkholder
Enterprise Technical Services Operations Manager @Alamon, Inc
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WORK HISTORY
Enterprise Technical Services Operations Manager @Alamon, Inc
Lenexa, KS, US
Responsible for driving the strategic direction and vision of the Enterprise Technical Services (ETS) division. Oversees the organization\'s overall management, ensuring operational performance and growth align with established expectations.Responsible for directing division operations to meet customer, budget, and other financial goals. Directing short-term and long-range planning, budget development and overall management of personnel to support strategic business goals. Participate in establishing and then meeting the performance goals, allocation of resources, enforcing policies for the ETS organization. Demonstrating successful execution of meeting department goals for company products and services. Developing, establishing, and directing execution of operating policies to support overall company policies and objectives. Utilize enterprise applications that includes tools that support critical business operations, corporate financial management, collaboration/workflow tools and integration applications. This includes the ERP System -Microsoft Dynamics 365 Business Central, O365, Atlassian (Jira/Confluence), HubSpot, Paycor, Monday.com, vTiger, and Engine.Responsible for personnel development and management of all roles within the ETS organization.
EDUCATION
Northern Virginia Community College
Criminal Justice/Police Science
National American University-Independence
Information Technology
Techskills.com
Information Technology
ABOUT JAMES BURKHOLDER
Trusted and a High-Performance Technology Leader with Systematic and Results-Driven…
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