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Sr Specialist Infrastructure Engineering at Santander Consumer Usa Inc @Santander Consumer Usa
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WORK HISTORY
Sr Specialist Infrastructure Engineering at Santander Consumer Usa Inc @Santander Consumer Usa
Mesa, AZ, US
EDUCATION
DeVry University-California
Bachelor of Science (BS)
Keller Graduate School of Management of DeVry University
Certificate
ABOUT JAMES MOORE
Voice and Data Communications Expert with experience and knowledge at maintaining system integrity.Decisive leader adept in strategic planning and execution of operational initiatives. Pioneering change catalyst with a history of developing and implementing best practices and process improvements. Experience providing service delivery for VoIP, Unified Communications and next generation customer contact solutions. Skilled in managing multiple clients in time sensitive situations while promoting continuous improvement of productivity and service quality. Proven track record building successful project implementation staff and support teams. Provided successful follow-up and escalation plans for issue resolution to ensure SLA levels are met or exceeded. Supervise staff of eight highly qualified individuals, with various abilities, that make our department valued as a team.
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