James Jerome

Director, Product Management and Development @Blue Cross Blue Shield of Arizona

Phoenix, AZ, US
EMAILS
j••••••••@azblue.com
MOBILE NUMBERS
+14•••••••14

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WORK HISTORY

Dec 2021 — Present

Director, Product Management and Development @Blue Cross Blue Shield of Arizona

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Phoenix, AZ, US

Create successful multi-year product strategies for employer-purchased health insurance plans, buy-ups and enterprise products. Drive provider network strategies for commercial segment. Build and manage high-performing teams that develop and launch differentiated products to optimize market penetration, and create contracts/SPDs for customers across multiple segments.

EDUCATION

1990 — 1994

University of Connecticut

Bachelors of Arts, English

SKILLS

ManagementTeam BuildingStrategic PlanningProject ManagementVendor ManagementMarketingProduct ManagementBusiness Process ImprovementBusiness IntelligenceProgram ManagementHealthcareProduct MarketingHealth InsuranceInsuranceBusiness AnalysisProcess ImprovementRisk ManagementMarket ResearchStrategyAccount ManagementChange ManagementCross-Functional Team LeadershipMarketing StrategyCompetitive AnalysisLeadershipAnalysis

ABOUT JAMES JEROME

Strategic Product Leader with over a decade of experience creating product portfolios and managing successful multi-year product strategies for individual consumer and employer-purchased health insurance plans and enterprise products. Dedicated leader, responsible for hiring, training and managing high-performing teams. Strong background in marketing, research and operations/customer experience.Selected achievements:• Developed and launched multiple aggregated risk arrangements (trusts, association health plans and marketing partnerships) and new employer funding strategies• Led the development and implementation of multiple provider networks• Launched multiple successful segment and enterprise products through the coordination and management of large, multi-departmental implementation teams• Advanced product discipline within the organization, establishing templates and playbooks for optimal product lifecycle management, including ideation, validation, prioritization, pricing, regulatory filing, implementation, go-to-market launch strategies, post-launch measurement and roadmapping future enhancementsRecent recognition:• 2019 Sales Perfect Partner award• 2020 Cobalt Circle award• 2020 BCBSAZ MVP award

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