James Barker
IT Help Desk @Asurion
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WORK HISTORY
IT Help Desk @Asurion
Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems. Possess effective communications skills, and work well with others at all levels. Quickly establish rapport with customers. Used my active listing skills to determin customers root issues and to find the quikest way to resolution on customers mobile devices. Assist customers i swaping devices on there Verizon wireless account. Troubleshoot devices and educate customers on how to get the most out of their device. Fix issues with devices and if cant be fixed performe back up of the data the trans to warrenty or insurance depending on witch is approprate.
EDUCATION
High Tech Institute
Associate's degree, Computer Systems Networking and Telecommunications
High Tech Instutute
Associate's degree, Computer Technology/Computer Systems Technology
University of Arizona
Certificate, Web Development
SKILLS
ABOUT JAMES BARKER
Full Stack Web Developer with extensive experience in client services, Troubleshooting,technical support. Upscale focusing on web development for instance HTML, React, CSS. A self-motivated developer with excellent communication skills, and a great eye for detailwho likes to learn.
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