Jagriti Mehra
Senior Analyst @American Express
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WORK HISTORY
Senior Analyst @American Express
Gurugram, IN
The Primary Objective Would Be to Deliver Very High Standards of Customer Service by Handling Customers request such a Payments, Credit Balance Refund, New Card Issuance, And Other Queries For Premium And High Value Customers. Complete All Transactions Agreed With The Customer And Adhere To All Timelines And Deadlines Set. Suggest Process Improvements / Changes To Achieve & Ensure “First Contact Resolution”. Ensure Complete Adherence To Approval Grid For Financial Adjustments By Team And Self.
EDUCATION
Trinity Institute of Professional Studies (TIPS,Dwarka)
Bachelor of computer applications
Kendriya Vidyalaya
Science
NMIMS Global
Postgraduate Degree
ABOUT JAGRITI MEHRA
Master Analyst - Ex- American Express || Ex-Naukri.com || Ex-Accenture || Fraud Analyst || Business risk Investigator || Ad content Reviewer || Quality and Compliance || Sanction Screening
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