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Jacob Miles

Business Analyst, Project Management Organization @Ryan Specialty

Chicago, IL, US
EMAILS
j••••••••@ryanspecialty.com
MOBILE NUMBERS
+19•••••••25

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WORK HISTORY

Nov 2022 — Present

Business Analyst, Project Management Organization @Ryan Specialty

Chicago, IL, US

Established and implemented a data archiving policy and standards throughout the organization.• Designed and implemented a new corporate intake process for software and professional services.• Managed the Implementation of 100+ Workday integrations.• Conducted enterprise-wide process reviews, identifying and implementing improvements that delivered measurable time and cost savings.• Partnered cross-functionally to analyze business problems and provide actionable recommendations.• Oversaw requirements gathering, ensuring alignment throughout the project lifecycle.• Led UAT and facilitated training sessions to ensure smooth adoption of new systems.• Supported executive decision-making through steering committee participation and executive presentations.

SKILLS

FurniturePublic RelationsCustomer ServiceProcess SchedulerHospitalityLeadershipAdvertisingSales ManagementMarketingProfitPublic SpeakingVisual MerchandisingEmployee TrainingRetail SalesTrade ShowsStylingEvent PlanningTime ManagementBudgetsApparelStore ManagementInterior DesignTextilesFashionMicrosoft WordEvent ManagementResidential HomesHome StagingPhotoshopAccount ManagementFloor PlansRetailSellingSpace PlanningTeam BuildingSketchingPurchasingCustomer SatisfactionTrainingNew Business Development

ABOUT JACOB MILES

A highly organized, self-motivated problem solver with strong critical thinking skills;…

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