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Jacob Krist
IT Support Specialist @Weigel Broadcasting Co.
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WORK HISTORY
IT Support Specialist @Weigel Broadcasting Co.
Chicago, IL, US
Provide technical support for hardware, software, and network issues across a multi-user environment. Diagnosed and resolved problems related to desktops, laptops, printers, mobile devices, and peripherals. Managed user accounts and permissions via Active Directory and Office 365, and supported endpoint security tools to ensure compliance. Created and maintained documentation for troubleshooting procedures and technical workflows. Assisted with onboarding/offboarding processes.
EDUCATION
Illinois Center for Broadcasting-Lombard Campus
Certificate of Completion
Northern Illinois University
Bachelor's degree
City Colleges of Chicago-Kennedy-King College
Associate of Science
Waubonsee Community College
Associate's degree
SKILLS
ABOUT JACOB KRIST
Results-driven professional with extensive business and management experience. Skilled in managing teams of diverse individuals, streamlining systems, and aligning technology strategies with organizational goals. Adept at navigating challenges with a proven track record of leading initiatives that improve operational efficiency and meet performance targets. Known for clear communication, cross-functional collaboration, a methodical approach to troubleshooting and a strong work ethic.I am looking for a full-time client facing position in the field of Information Technology.
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