Jacob James
Operations, Supply Chain & PM Leader | Process Improvement & Manufacturing Systems | Ex-Infosys PM | MEM ’26 @ Northeastern | Open to Full-Time Roles
- Role
- Board Member & Treasurer at Nu American Society For Engineering Management
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Jacob James
I don\'t just optimize processes—I transform how organizations operate at scale.With nearly 4 years driving SAP-ERP integrations, data migrations, and operational excellence for Fortune 500 clients, I\'ve learned that the best supply chain solutions aren\'t just efficient—they\'re sustainable, ethical, and resilient. That\'s the kind of impact I\'m pursuing as I complete my Master\'s in Engineering Management at Northeastern University.My Background:I combine hands-on technical expertise with strategic project management, leading cross-functional teams and managing complex initiatives across geographies while maintaining a laser focus on client outcomes. From leading a 50-person team through critical COVID-19 operations to executing seamless cloud migrations for global brands, I thrive in high-stakes environments where precision, collaboration, and timely delivery matter most.What Drives Me:I\'m passionate about leveraging Lean methodologies to tackle the supply chain challenges that matter—sustainable sourcing, ethical labor practices, and end-to-end optimization that creates real value. My certifications from the LAI Lean Academy® and McKinsey Forward Program, combined with coursework in Supply Chain, Project Management, Logistics & Warehousing, Lean Concepts, and Manufacturing Systems Design, give me the toolkit to turn that passion into results.Proven Impact:• Led a 50-member team to streamline COVID-19 data operations for critical healthcare initiatives, achieving 95% accuracy in daily reporting for over cases and enhancing project outcomes by 30%.• Executed large-scale database transitions for Fortune 500 clients, successfully migrating over 100 data points with 100% accuracy and minimizing manual errors by 30%.• Demonstrated leadership by managing cross-functional teams to resolve system failures within SLA limits, lowering downtime by 20% and cutting data error resolution time by 25%.What\'s Next:I\'m seeking roles in supply chain, operations, and project management, with a strong interest in manufacturing systems, where I can bring my technical acumen, certified expertise in Lean methodologies, and collaborative mindset to organizations tackling complex operational challenges.Let\'s connect to discuss opportunities, industry trends, or ideas worth exploring!
Experience
Board Member & Treasurer
Nu American Society For Engineering Management
Jul 2025 — Present · Boston, MA, US
Lead strategic planning and organizational oversight for graduate student engagement initiatives, coordinating cross-functional collaboration among board members and university stakeholders to enhance programming and student success• Oversee logistics, budgets, and execution of multiple networking and community-building events, supporting 100+ international graduate students in their campus adaptation and professional development• Drive event strategy and attendance initiatives, achieving 200+ total participants across signature events and fostering connections within the engineering management community
Education
Northeastern University
Master of Science - MS, Engineering Management / Supply Chain Engineering
Rajagiri School of Engineering & Technology
Bachelor of Technology - BTech, Mechanical Engineering
2016 — 2020
Loyola School Thiruvananthapuram
Intermediate, Mathematics and Computer Science
2014 — 2016
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