Jack Lodge
Executive Vice President, Customer Success @NWN
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WORK HISTORY
Executive Vice President, Customer Success @NWN
Boston, MA, US
NWN is a private equity backed technology services provider. The company provides AI powered Managed Services across seven differentiated offerings delivered via its Experience Management Platform (EMP) enabling more than commercial and public sector customers to navigate the modern workplace.[Investor: American Securities]• Responsible for Professional Services, Managed Services, Customer Experience, Engineering, EMP Operations, Technology Operations, and IT Systems and Tools.• Transformed NWN into an offerings led technology services provider • Developed and delivered EMP (Experience Management Platform) • Acquired and integrated Carousel Industries into NWN • Acquired and integrated Leverage IS into NWN• Acquired and integrated InterVision into NWN
EDUCATION
D'Amore-McKim School of Business at Northeastern University
Master of Business Administration - MBA
College of the Holy Cross
Bachelor of Arts - BA, English
SKILLS
ABOUT JACK LODGE
Dynamic and passionate executive with over 30 years’ experience leading technology organizations. High energy and proven leader with a strong track record of building, restructuring, and growing businesses for private equity and venture backed investors. Exceptional communicator adept at building culture through direct, clear, honest articulation and role modeling of company values and priorities. Inspirational leader with a strong history of attracting, developing and retaining high performing teams who succeed through world class execution. Adept at working across all levels of a geographically dispersed organization to align goals and objectives to the company’s mission and strategy. Mentally tough leader skilled at navigating through adversity and delivering successful outcomes. Skilled operator with deep expertise in driving execution and optimization of core business processes. Proven record of driving both organic and inorganic growth in Private Equity and Venture backed environments. Diverse experience with buy and sell M&A transactions, as well as Chapter 11 restructuring. Successfully raised capital in debt and equity markets. Demonstrated ability to be both hands-on and strategic while scaling growth businesses. Most recently completed the acquisition and integration of InterVision, Leverage IS and Carousel Industries into NWN.Previously completed the successful sale of Global Capacity to GTT (NYSE:GTT), after growing the Private Equity owned, cloud-based data connectivity marketplace business from ~$50M to ~$250M in revenue.Key Strengths: High growth and entrepreneurial environments; M&A Integration; Strategy communication and alignment; Restructuring and turn-around situations; Building culture; Organizational development; Cross-functional leadership
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