J Vibbert
Services Business Technician @Army & Airforce Exchange Service - Aafes
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WORK HISTORY
Services Business Technician @Army & Airforce Exchange Service - Aafes
Lakenheath, GB
Experienced in managing and overseeing diverse service-based operations that enhance the quality of life for military personnel, their families, and authorized patrons. Key areas of expertise include: • Concessionaire Services – Managing contracts with third-party businesses providing essential on-base services such as barbershops, dry cleaners, and car care centers. • Personal Services – Overseeing operations for beauty salons, tailoring, watch repair, and optical shops. • Food & Beverage Support – Coordinating specialty food services and vending machine contracts.Dedicated to ensuring service providers meet AAFES quality standards while driving revenue to support military community programs.
EDUCATION
Community College of the Air Force
Associate of Science - AS
University of Maryland Global Campus
Bachelor of Science - BS
University of Maryland Global Campus
Bachelor's degree
American Military University
Master's degree
Community College of the Air Force
Associate of Science - AS
ABOUT J VIBBERT
As a Services Business Technician at AAFES, I am dedicated to enhancing military community support through strategic partnerships and service improvements. My role involves managing and optimizing business operations across military installations, ensuring seamless and high-quality services for personnel and their families. Key responsibilities include: Overseeing Service Contracts: Managing agreements with vendors and service providers, from barbershops and dry cleaners to brand partnerships like Starbucks. Technology & Business Support: Implementing and maintaining tech solutions—such as POS systems and scheduling software—to streamline operations. Vendor Relations & Expansion: Identifying growth opportunities and negotiating partnerships to enhance service offerings. Ensuring Compliance: Upholding military and AAFES regulations across all service operations. Customer & Stakeholder Engagement: Collaborating with military leadership, vendors, and customers to continuously improve the service experience. Driven by a commitment to excellence, I work to create meaningful connections between businesses and the military community, ensuring that service members and their families receive the best possible support.
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