Ivonne Blandin

Store Manager @Zales Jewelers

Grapevine, TX, US

10/2012 - 11/2015 and 09/2019 to Present.Over 7 years of leading with a sense of urgency and ability to manage time and prioritize tasks whererapid change occurs, while protecting the business. Relying and implementing management initiativeswith new software, Salesforce, or MPOS devices. Connecting with customers on a deeper level to obtainmore information about their special occasions and be their go to person for their future celebrations.My strengths are my resourcefulness and results driven style, I‘m a team player and have coachablemindset, excited about continuously improving my skills while developing and impacting results.• Managed inventory control, cash control, and store opening and closing procedures.• Managed store employees successfully in a fast-paced environment through proactive communicationand positive feedback.• Completed point of sale opening and closing procedures.• Rotated merchandise and displays to feature new products and promotions.• Set effective store schedules based on forecasted customer levels, individual employee knowledge,and service requirements.• Coached sales associates in product specifications, sales incentives, and selling techniques,significantly increasing customer satisfaction ratings.• Developed and implemented successful staff incentive programs to motivate employees.

JJ Pearce High School

Diploma