Ivan Mesich
Canada Partner Manager Partner Training @利盟
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WORK HISTORY
Canada Partner Manager Partner Training @利盟
Serve as the primary point of contact for Canadian Service vendors, ensuring Collaborations & Communication. • Verify SLA & Quality of Deliverables WO’s ensuring SP adhere to contractual terms & quality standards. • Prepare & Present Monthly performance reports to Partners & Leadership. • Financial Management Review & approve invoices according to agree upon pricing structure. • Risk & Issue management handling all service escalations to minimize impact on Customer accounts.
EDUCATION
Radio Collage of Canada
Computer Engineering Technologist
ABOUT IVAN MESICH
A highly skilled and dedicated Technical Trainer with over 20 years experience in blue-chip companies. Excellent skills in technical problem solving as well as developing Training material for Manufactures. Demonstrated ability to work in a results-oriented environment with strong attention to detail.Experience developing client relationships with a strong customer service focusA friendly and outgoing individual who “connects” quickly with customers at all levels and builds relationships based on trust and respect.A strong team player who helps develop strong team spirit within my own work group as well as valued collaborative relations with other departments.Customer / Vendor / Partner relationship management.
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