Find Unlimited Emails.For Free.
Discover prospects, find their business emails, and build your pipeline with Unifers.
Start for FreeIshaan Singhal
Service Delivery Ops Associate Manager @Accenture
Signup · Get unlimited contacts
WORK HISTORY
Service Delivery Ops Associate Manager @Accenture
Boston, MA, US
Leading a global asset recovery program for a router and networking solutions company to drive recovery efforts for $300MM annually with 92% recovered within 90 days• Managing a fraud investigation program for a technology company to identify and prevent fraudulent warranty claims amounting to several millions per year• Supporting client programs to reduce carbon emissions and improve asset management• Configuring business rules around process optimization in service supply chain industry and driving improved customer experience• Tracking and monitoring customer’s key performance metrics to adhere to the program goals and driving business reviews with client’s Global VPs• Providing advanced statistical insights to the client about the trending in their supply chain process by utilizing time series data modeling and building forecasts to support inventory planning• Supervising a team of associate client managers, supervisors, and logistics service representatives for the program• Identified and improved a reverse logistics process for Fortune 500 storage company to save over $12MM annually in write-offs and improve recovery rates by 165%
EDUCATION
Bentley University
Master of Business Administration (M.B.A.) & Master's Degree, Information Technology
Fr.Conceicao Rodrigues College of Engineering
Bachelor's Degree, Information Technology
Apeejay School, Nerul, Navi Mumbai, Maharashtra, India
High School, Computer Science
Worcester Polytechnic Institute
Master's degree, Data Science
SKILLS
ABOUT ISHAAN SINGHAL
I am a business-minded number-loving tech-enthusiast. My keen interest in tech propelled me towards pursuing my first two master degree, MBA and MS, in Information Technology at Bentley University. The numbers that surround us every single moment of our lives tells us a story waiting to be discovered. The Data Science program at Worcester Polytechnic Institute is serving my hunger to uncover these stories.I have over eleven years of diverse work experience across small and large multinational companies in US and Middle East. The small company experience taught me the finer intricacies that operate in a company. I really value the experience I received from the opportunity. The large company experience helped me in learning and managing multicultural teams with diverse skills.I can confidently outline my primary expertise in business management and analysis. It is my love for numbers and logical thinking, coupled with the risk taking capability that has given me success in my career so far. The client-facing sales and marketing exposure has fine-tuned my presentation and negotiation skills. My strengths include building and maintaining client-relationships, and out-of-the-box thinking.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.