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Start for FreeIsaac Cervantes
IT Assistant @University Of Arizona Information Technology Services
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WORK HISTORY
IT Assistant @University Of Arizona Information Technology Services
Tucson, AZ, US
Managed and resolved support tickets. Tracked, prioritized, and resolved issues for the Administrative and Auxiliary Operations Unit. Was a technology resource for the campus Residence Halls, providing hands-on trouble shooting to the halls. Successfully diagnosed and resolved a wide variety of hardware, software, and network issues, along with peripheral device setup and maintenance.Delivered excellent customer service by communicating complex solutions to non-technical users.
EDUCATION
University of Arizona
Bachelor of Engineering - BE, Electrical and Computer Engineering
Mohave High School
High School Diploma
Mohave College
Certificate of Programming, Computer Science
ABOUT ISAAC CERVANTES
I am a highly motivated and detail oriented Electrical and Computer Engineering student at the University of Arizona, with an expected graduation in May 2028. My academic foundation includes a 3.6 GPA in relevant coursework like C, C++, Digital Logic, and Discrete Mathematics. I hold a Certificate in Programming and Game Design with a 4.0 GPA from Mohave College.I am a strong collaborator and leader with plenty of experience in fast-paced environments, and I am fluent in Spanish. I\'m look forward to contributing to innovative development.
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