Jennifer Irons
Business Consultant @Upwork
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WORK HISTORY
Business Consultant @Upwork
Provide operational consulting performance analysis and business support to clients across multiple industries• Support process optimization workflow management and administrative operations• Deliver strategic guidance focused on efficiency scalability and execution
EDUCATION
United States Army
Credits, Military Applied Sciences
Mount Washington College
Associates of Science, Medical Assistant
NLP Incorporated
NLP Certification, PRACTITIONER – NEURO LINGUISTICS
United States Army
Technical Diploma, Military Police Corrections
Capella University
Graduate Certificate, Business Leadership
United States Marine Corps
Credits, Marine Sciences
Mount Washington College
Bachelors in Science, Business Administration/Management
Capella University
Master's Degree, Organizational Leadership
Ashworth College
Technical Diploma, Fashion Merchandise & Design
University of Maine
Credits, Psychology
ABOUT JENNIFER IRONS
I’m a strategic, solutions-driven Chief of Operations and Business Consultant with over 20 years of leadership experience partnering with CEOs, founders, and executive teams to build scalable operations, strengthen company culture, and drive sustainable growth.I’ve worked across award-winning marketing agencies and B2B and B2C organizations, helping transform operations and digital performance through operational strategy, website development, digital advertising, social media, and reputation management. My background spans both agency leadership and executive consulting, giving me a practical, real-world understanding of how to scale businesses without sacrificing quality, alignment, or profitability.Having operated on both sides of the table, I specialize in bridging strategy and execution—turning vision into systems, processes, and accountability that teams can actually run. I’m known for bringing clarity to complexity, strengthening internal operations, and helping leaders build businesses that are efficient, resilient, and people-centered.Core strengths and expertise include:• Executive operations and strategic leadership• Organizational development and change management• Business systems, process improvement, and automation• Financial management and budget oversight• Marketing operations and client success• Leadership coaching and team developmentWhether leading operations for a national healthcare marketing agency or advising independent firms and founders, I bring the same mindset to every engagement: clarity, accountability, and long-term growth built on strong systems and strong people.
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