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Sr Manager, User Experience Design @Carnival Cruise Line
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WORK HISTORY
Sr Manager, User Experience Design @Carnival Cruise Line
Carnival Cruise Line is the most popular cruise brand in North America and operates 24 ships designated to foster exceptionally fun and memorable vacation experiences at an outstanding value. • Design digital experiences that reduces friction, drive revenue and significantly enhance the cruise vacation for 5+million guests and team members. • Lead UX design for experiences across the Guest Technology product suite, from the pre-cruise web experience to the onboard app, kiosks, tablets, large screens, and other digital guest facing experiences onboard. • Work strategically with Executive, Engineering and Product Manager cross-functional partners to define and drive UX team objectives, gathering feedback from guests as well as team members shore side and shipboard helping to create innovative experiences for our business, products, crew, and guests. • Present to stakeholders and senior management. • Lead UX research efforts. Leveraging qualitative and quantitative research to inform and validate design decisions. • Lead UX design recruiting efforts. • Manage and work closely with a team of 8 UX designers and define clear roles and responsibilities for them. • Promote UX team development by establishing objectives, providing feedback and supporting them to grow as professionals. • Champion design-thinking and human centered design.
EDUCATION
University of Miami
BFA, Graphic Design/Illustration; Art History
SKILLS
ABOUT IRIS RABINES
UX leader with 15+ years of experience building…
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