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Senior Manager IT Digital @Tata Capital
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WORK HISTORY
Senior Manager IT Digital @Tata Capital
Thane, IN
Salesforce CRM projects for Digital Marketing, Call centre and Customer servicing modules. Development and maintenance of Home Loan sales journey. AI chatbot platform- Customer servicing through MOBILE, Web, Whatsapp and SMS channels
EDUCATION
D A V Public School, Majhgawan, Panna
IX, High School
Management Jobs and Careers
PGDBM, Systems
Pandit Ravishankar Shukla University
BE, Computer Science
D A V Public School, Vasant Vihar, Bilaspur
HSC, Englsh, Physics, Chemistry, Mathematics
Liseux Anand Vidyalay, Panna, MP
Primary school
SKILLS
ABOUT IMROZ B.
Technology Project Manager/Business Anayst with 11 years experience in software development projects in Customer servicing, Corporate and intranet applications, Payment Gateways, Ecommerce portal, Work flow applications, CMS, Data Migration etc. Worked on projects across domains - BFSI, Travel, Education, Accounting, Media and Entertainment, Digital marketing and Ecommerce.Specialises in Project management, SDLC, Open Source Software Development, Web/Mobile applications, Requirements management and Documentation, Delivery and Planning, Vendor Management, Business transformation, Project Risk management and PMO.
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