Imroz B.

About Imroz B.

Technology Project Manager/Business Anayst with 11 years experience in software development projects in Customer servicing, Corporate and intranet applications, Payment Gateways, Ecommerce portal, Work flow applications, CMS, Data Migration etc. Worked on projects across domains - BFSI, Travel, Education, Accounting, Media and Entertainment, Digital marketing and Ecommerce.Specialises in Project management, SDLC, Open Source Software Development, Web/Mobile applications, Requirements management and Documentation, Delivery and Planning, Vendor Management, Business transformation, Project Risk management and PMO.

Experience

1. Senior Manager IT Digital

   Tata Capital

   Jul 2020 — Present · Thane, IN

   Salesforce CRM projects for Digital Marketing, Call centre and Customer servicing modules. Development and maintenance of Home Loan sales journey. AI chatbot platform- Customer servicing through MOBILE, Web, Whatsapp and SMS channels

Education

• D A V Public School, Majhgawan, Panna

  IX, High School

  1993 — 1998

• Management Jobs and Careers

  PGDBM, Systems

  2006 — 2008

• Pandit Ravishankar Shukla University

  BE, Computer Science

  2001 — 2005

• D A V Public School, Vasant Vihar, Bilaspur

  HSC, Englsh, Physics, Chemistry, Mathematics

  1998 — 2000

• Liseux Anand Vidyalay, Panna, MP

  Primary school

  1987 — 1992

Skills

• Gap Analysis
• Web Applications
• Pmo
• User Acceptance Testing
• Software Development
• Requirements Gathering
• Vendor Management
• Software Project Management
• Crm
• Change Management
• Project Management
• Project Planning
• Business Requirements
• Agile Methodologies
• Management
• E-Commerce
• Open Source Development
• Business Development
• Pre-Sales
• Mis
• Functional Specifications
• Business Analysis
• Mysql
• Software Documentation
• Sdlc
• Requirements Analysis
• Team Management
• Data Migration