Ilene Youngblood

Vice President, Sales Operations @True Incentive

Fort Lauderdale, FL, US

EMAILS

i••••••••@true-incentive.com

MOBILE NUMBERS

+19•••••••91

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WORK HISTORY

Oct 2000 — Present

Vice President, Sales Operations @True Incentive

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2019 – Present1. Lead strategic relationships with B2B clients in travel, home services, and marketing2. Customize incentive solutions to align with client goals and maximize ROI3. Oversee Client Support team performance, training, and service excellence4. Maintain 95% client retention and A+ rating5. Drive sales growth and contribute to new product – 20181. Progressed through multiple sales and management roles2. Helped expand B2B incentive program reach3. Mentored and trained new team members4. Consistently exceeded individual sales goals

SKILLS

TelemarketingOnline AdvertisingEntrepreneurshipTime ManagementResortsNew Business DevelopmentHospitalityStrategyDirect MarketingManagementTourismCustomer AcquisitionEvent PlanningSales ManagementB2bStart-UpsCustomer ExperienceOnline MarketingMedia BuyingSalesSalesforce.comTimeshareSellingEmail MarketingCustomer ServiceTeam BuildingMarket ResearchAdvertisingMarketingBusiness StrategyCustomer SatisfactionStrategic PartnershipsHotelsEvent ManagementTrade ShowsMarketing ManagementMarketing StrategyHospitality IndustryLeadershipBusiness Development

ABOUT ILENE YOUNGBLOOD

Sales Operations Leader | B2B Incentive Marketing Expert | Client Success & Retention…

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