Mariana Alzate

About Mariana Alzate

Empowering enterprise teams to streamline workflows and scale smarter, I lead strategic customer relationships across the South Atlantic, Caribbean, and LATAM at Jotform. With a focus on long-term success, I partner with organizations to unlock the full potential of no-code tools and drive meaningful impact across regions.As a communications professional with 7 years of experience, I\'m passionate about driving business growth through strategic partnerships and effective relationship building. Skilled in creating comprehensive communication plans, fostering stakeholder relationships, and utilizing data-driven insights, I excel at informing decision-making. With a track record of successfully managing cross-functional teams and delivering impactful results, I have expertise in brand messaging, media outreach, and integrated campaigns across multiple channels. Seeking to expand my knowledge, my skills in communication, marketing, and partnership make me an invaluable asset for organizations seeking growth. Let\'s connect to explore potential opportunities to collaborate!

Experience

1. Customer Relationship Manager, South Atlantic, Caribbean, Latam

   Jotform

   Oct 2023 — Present

   As a Customer Relationship Manager at Jotform, I lead strategic partnerships and account management for enterprise clients across the South Atlantic, Caribbean, and Latin America. My role centers on fostering long-term customer success by helping organizations fully leverage Jotform Enterprise’s capabilities to streamline operations, improve collaboration, and scale with efficiency.I serve as a trusted advisor to a diverse portfolio of clients, working cross-functionally to support onboarding, growth, technical optimization, and user adoption. By identifying opportunities, addressing challenges proactively, and building strong relationships, I ensure enterprise teams see lasting value from their investment in Jotform.

Education

• Florida International University

  Bachelor of Science in Communication, Journalism

  2008 — 2014

Skills

• Online Journalism
• Research
• Video Editing
• Managing Media Relations
• Social Media
• Microsoft Office
• Digital Photography
• Artistic Abilities
• Journalism
• Event Planning
• Microsoft Powerpoint
• Strategic Communications
• Customer Service
• Artist Development
• Higher Education
• Microsoft Excel
• Market Research
• Public Relations
• Leadership
• Leadership Development
• Video Production
• Management
• Microsoft Word
• Marketing