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Igor Moll

Continuous Improvement Manager @Albertsons Companies

Phoenix, AZ, US
EMAILS
i••••••••@albertsons.com
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2024 — Present

Continuous Improvement Manager @Albertsons Companies

Phoenix, AZ, US

Leader of the Continuous Improvement Team (4fte), focused on identifying, managing and executing long-term projects to enhance operational efficiency across the organization. Developed standardized training and onboarding content for HR, Payroll, and Compliance functions, supportingclaims-adjacent operations.Key Deliverables: Work with complex enterprise systems (Oracle HCM, GenAI tools, JIRA, Monday.com) to direct process optimization through Agile-based project execution. Deliverables include standardizedprocedures, SOP documentation and employee training materials. A key strategic focus is the use, integration and implementation of Generative AI (GenAI) solutions. Cross-functional collaboration with engineering, IT, and technical departments ensures alignment with corporate goals andcontinuous performance enhancement.Achievements:• Led training initiatives supporting technical system upgrades and digital transformation projects across multi-site operations.• Developed and launched a GenAI-powered support bot for internal associate-facing call centers.• Created SOPs and standardized training materials for HRIS Data and Contracts teams.• Partnered with senior leadership to prioritize training initiatives and shape talent strategy, delivering quarterly L&D dashboards to guide business alignment.• Overhauled the companywide onboarding process, focusing on system efficiency within Oracle HCM.• Consolidated HR compliance responsibilities into a centralized Legal Compliance Team, integrating I-9, adjudication, legal compliance policy acknowledgment, data governance and unemployment processes, with corresponding SOPs and training materials.• Implemented Monday.com as a core tool for project and process management within the department and facilitated ongoing knowledge exchange and best practice sharing for Monday.com users.• Supported a payroll transformation initiative, significantly reducing the use of paper checks through streamlined payment methods.

EDUCATION

1995 — 1998

Open Universiteit

Master's degree (drs), Organizational Psychology, international HR

1988 — 1989

Vrije Universiteit Amsterdam (VU Amsterdam)

Bachelor's degree, Philosophy

2003 — 2006

SIOO

Master's degree (Master in Work & Organization, certified), Staff & Organizational Development

1988 — 1992

Royal Military Academy The Netherlands

Master's degree, Organizational Development

SKILLS

Critical Incident Stress ManagementCertified Mindfulness TrainerTreatmentSolution FocusedLeadershipSolution Focused Therapy SpecialistLeadership DevelopmentChange ManagementMindfulnessExecutive CoachingOrganizational DevelopmentCognitive PsychologyCritical Incident DebriefingBusiness DevelopmentPersonnel ManagementPsychotherapyCounseling PsychologyPsychological AssessmentHuman ResourcesCritical Incident ResponseCoachingPsychologyTraining

ABOUT IGOR MOLL

Strategic executive with a track record of leadership in pioneering learning innovation in evolving, high-performance environments. Experienced in enabling talent strategies for regulated industries including insurance, HR compliance, and operations, well-aligned with nancial services contexts. Procient in integrating emerging tech (e.g, GenAI) into scalable technical training systems. Expertise in instructional design, curriculum development, technical training, and project management. Adept at leveraging data and analytics to optimize learning strategies and enhance performance. Skilled in cross-functional collaboration with internal teams and external partners to implement effective, scalable learning solutions. Recognized for a results-driven, safety-conscious, and goal oriented approach that supports organizational growth and employee success. Core competencies include:Training Development + Training Management + Safety Training + Leadership Development + Onboarding & New Hire Orientation + Training Scheduling & Execution + Virtual/e-Learning/LMS + SharePoint, Canva, Articulate, Inkling, Oracle HCM & -Learning, Vector Solutions, OSHA Training, Microsoft Office Suite, JIRA, Monday.com a.o.+ Data Analysis and Reporting (KPI)+ Organizational Assessment + Operational Improvements + Project and Change Management + Leadership Development + Management Development + Executive Coaching/Mentoring/Consultancy + Organizational Assessment + GenAI application + AI-driven learning systems + Project & Change Management + Financial Management (P&L)Mail me for a full resume!

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