Get your Emails warmed up and ready to send
Build sender reputation and reach more inboxes with automated email warmup.
Warm up your emails
Starting at $49/month
Ifeatu Nelson Amanambu
Ict Support Role @Scouts SA
Signup · Get unlimited contacts
WORK HISTORY
Ict Support Role @Scouts SA
Adelaide, AU
Support, troubleshoot and resolve basic queries around use of key Scouts SA systems as supported by ICT Manager, including but not limited to o Member facing systems – Commbizz, Operoo, Event Registration System, MyScout, Scouts|Terraino Microsoft365o POS systemso Accommodation systemso Website and email software• Assist in the investigation and reporting on new IT software fit for the organisation. • Identify workflow and process inefficiencies within the business and tailor a solution to increase productivity and manage the flow of information effectively and securely.• Provide first line support to users through the management of the ICT Support ticket system and co-ordinating reporting of service desk usage• Ensure that incoming queries are raised efficiently, and that sufficient details are received to ensure that the issue can be resolved in a timely manner.• Troubleshooting IT software and hardware issues• Escalate issues to the ICT Manager/Managed Service providers as required• IT Setup for new/changing users• Assist in maintaining the IT Asset register, co-ordination of software/hardware purchase and other ICT management processes• Relieving the administrative burden of the business day-to-day, freeing up staff’s time to support the business, rather than the systems
EDUCATION
Federation University Australia
Masters, Enterprise systems and Business Analytics
Kogi State University.Anyigba.Nigeria
Bachelor's degree, Physics
ABOUT IFEATU NELSON AMANAMBU
An IT infrastructure and support engineer, with a demonstrated experience in designing, business consulting, project management, network support and data management services.I am an experienced ICT Project Manager with top-notch implementation and project management abilities in software development life cycle.I am highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. I am well versed in project planning and deployment, business model design and implementation, using scrum best practices to achieve an agile based development environment.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.