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Ian Kraskoff
Founder and CEO @Cloud Humans
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WORK HISTORY
Founder and CEO @Cloud Humans
cloud humans provides an end to end solution for companies\' customer support problems. We guarantee all tickets are answered correctly and fast (currently 99% assertiveness and P92 SLA* of less than 4 minutes), and the company only pays for the correct, within SLA tickets. We do so via our chatbots and network of freelancers (who are potentialized by our proprietary learning and content systems). We raised our seed from YC, Canary (Latam\'s largest VC seed), and a few other founders from companies such as Loggi, Hashdex and Volanty Are you a company and want to learn more? Send me a message We are also constantly hiring great talent *92% of tickets are responded in 5 minutes or less
SKILLS
ABOUT IAN KRASKOFF
We help companies increase the speed to which they answer their written customer support…
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