Ian Clarke
Vice President of Development Services @Blizzard Entertainment
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WORK HISTORY
Vice President of Development Services @Blizzard Entertainment
Irvine, CA, US
Here, I successfully perform in a pivotal executive position spearheading multiple cross-functional teams, including the localization department, global customer service, service technology, quality assurance, and Blizzard Academy. Additionally, I manage a team of 1.2K professionals, fostering a customer-centric culture and utilizing client insights and data to propel continuous improvements.Leads the localization division, overseeing the transformation of English-language games into fourteen different languages to cater to a global audience.Oversees the service technology department, including CRM, and the integration of technology systems into each of the gaming products, ensuring high standard of quality and functionality.
EDUCATION
University of Washington
Psychology - Interpersonal Communication
SKILLS
ABOUT IAN CLARKE
I am a highly accomplished senior executive with a strong international background, well respected for a strong ability to manage diverse cross-functional partnerships to enhance the customer experience in rapidly changing global settings. Additionally, I demonstrate a proven track record of success in achieving significant transformations, with a particular emphasis on capturing value and mapping out the strategic path to advance the organization.My background includes extending global reach, firmly establishing the organization as a leader and pioneering force in the competitive landscape. Additionally, I execute on challenges and maintain a forward-thinking, entrepreneurial mindset aligned with the enterprise vision.I am proficient at building high performing teams, setting clear expectations, communicating vision, and monitoring performance to maximize effectiveness. A results-driven executive translating organizational needs into revolutionary solutions accelerating change, transformation, and growth.
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