Ian Naylor
Booking Com @Booking.com
London, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
Booking Com @Booking.com
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EDUCATION
2022 — 2022
Lean Six Sigma Groep, Amsterdam
Blackbelt, Lean Six Sigma
1986 — 1987
CIM | The Chartered Institute of Marketing
Chartered Postgraduate Diploma in Marketing
1983 — 1987
Middlesex University
Bachelor of Arts (B.A.), Business Administration and Management, General
SKILLS
Call CentersChange ManagementBusiness StrategyStrategyStakeholder ManagementContact CentersTeam LeadershipOperations ManagementManagementLeadershipCustomer ExperienceBusiness TransformationPerformance ManagementCrmTeam Management
ABOUT IAN NAYLOR
A results oriented adaptable leader, with a track record of innovative, customer centric…
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