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Howard Lemell
Retail Store Manager @Helzberg Diamonds
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WORK HISTORY
Retail Store Manager @Helzberg Diamonds
Manage daily operations to achieve sales goals and profit objectives. Responsible for the overall direction, coordination, and evaluation of the store.Key responsibilities include:Achieve store sales goals by demonstrating strong personal selling skills and transferring those skills to sales associates.Ensure all associates are knowledgeable of company policies and are proficient in solving customer service issues quickly.Consistently recruit, interview and hire top talent.Provide ongoing training to sales team.Facilitate regular one-on-one coaching discussions to provide continual feedback to improve performance.Create and implement strategies to achieve sales and profit objectives.Maintain a professional work environment and addressing associate relations issues appropriately.
EDUCATION
GIA (Gemological Institute of America)
Graduate Gemologist, Diamonds and Gemstones
Kingsborough Community College
Business Administration, Management and Operations
GIA (Gemological Institute of America)
Graduated Gemologist, G.G., Diamonds and Gems
Palm Beach Community College
Hospitality Administration/Management
School of Visual Arts
Master of Arts (M.A.), Fine/Studio Arts, General
Palm Beach Community College
Business Administration and Management, General
ABOUT HOWARD LEMELL
I\'m thrilled and honored to share that I\'ve rejoined Helzberg Diamonds as a Store…
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