Horacio G. Delgado

Sr Associate, Grc - Issue & Remediation Manager @Bayview Asset Management, LLC

Coral Gables, FL, US

Responsible for identifying, analyzing, prioritizing, and overseeing the resolution of issues within an organization, including developing and implementing remediation plans to address identified problems, ensuring proper follow-up to verify effectiveness, and working with relevant stakeholders to prevent future occurrences. Key responsibilities include:Issue identification and logging:Actively monitoring systems and processes to detect potential issues, capturing details of problems in a centralized issue log, and assigning ownership. Root cause analysis:Conducting thorough investigations to understand the underlying causes of identified issues, including data analysis and stakeholder interviews. Risk assessment:Evaluating the severity and potential impact of issues to prioritize remediation efforts. Remediation plan development:Creating detailed plans to address issues, outlining specific actions, timelines, responsible parties, and success metrics. Stakeholder communication:Keeping relevant stakeholders informed about identified issues, remediation progress, and potential impacts. Remediation execution and monitoring:Overseeing the implementation of remediation plans, tracking progress, and ensuring timely completion of corrective actions. Validation and verification:Performing checks to confirm that issues have been effectively addressed and the root cause has been eliminated. Reporting and escalation:Providing regular updates on issue status to management, escalating critical issues as needed. Preventative measures:Identifying trends and patterns in issues to implement preventative measures and process improvements to avoid future occurrences. Compliance management:Ensuring remediation activities align with relevant regulations and industry standards

De Anza College - Cupertino, CA

Cupertino, California, Business Administration

Don Bosco Technical

Caracas, Venezuela, Electronics

West Valley College - Saratoga, California

Saratoga, CA, Computer Science

ISACA

CISA, CRISC, IT Governance, Risk and Compliance

Behavioral Science Institute / Los Gatos, California

ESL, Public Speaking