Hope Siapno
Sales Associate @H&M
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WORK HISTORY
Sales Associate @H&M
San Luis Obispo County, CA, US
Delivered an elevated customer experience by proactively engaging with customers, assisting with garment selection, and providing personalized, relationship-driven serviceStyled customers by curating complete outfits tailored to individual preferences, fit, and occasion, offering multiple options to inspire confidence and self-expressionBuilt brand loyalty through active listening, thoughtful recommendations, and genuine customer connectionsProcessed new merchandise from start to finish, including unloading shipments, opening totes, garment care, and efficiently running product to the sales floorOperated POS systems, processed transactions accurately, and supported daily store operations in a fast-paced retail environmentCollaborated with team members to maintain visual merchandising standards and support team selling to drive overall store success.
EDUCATION
Rancho Bernardo High School
High School Diploma
California Polytechnic State University-San Luis Obispo
Bachelor of Science - BS, Biology/Biological Sciences, General
ABOUT HOPE SIAPNO
I’m a second year Biology major at Cal Poly, San Luis Obispo with a passion for problem solving, adaptability, and working across disciplines. My experiences have helped me develop a diverse skill set that blends analytical thinking, organization, and strong communication. I enjoy learning in fast-paced environments, collaborating with others, and bringing curiosity and initiative to everything I do. Whether in science, business, or beyond, I’m driven by a desire to grow, contribute meaningfully, and explore new challenges.
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