Hilal Colak
Senior Renewals Manager @Salesforce
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WORK HISTORY
Senior Renewals Manager @Salesforce
Coordinate the full lifecycle of Tableau subscription renewals, prioritizing customer satisfaction and renewal performance for Enterprise accounts in France - Collaborate cross-functionally to solve complex challenges, streamline processes, and deliver tailored solutions for deals above $100K- Partner closely with the sales team to align on account strategies, identify growth opportunities, and drive customer retention- EMEA Renewals Culture Club FY25 : Promote connection, teamwork, and a strong sense of inclusion among team members throughout the region- Active mentorship : Guidance and knowledge-sharing through mentorship for new-hires, focusing on teaching processes, best practices, and supporting personal and professional growth
EDUCATION
IAE Nice (Graduate School of Management)
Master's degree in Digital Marketing, Big Data, e-CRM
Coventry University
BA (Hons) in Global Marketing
IAE FRANCE - Écoles Universitaires de Management
Master' degree in International Business Administration
SKILLS
ABOUT HILAL COLAK
Senior Customer Renewals Manager @Salesforce
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