Heather G.
Board Member @Los Verdes Fútbol Y Comunidad
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WORK HISTORY
Board Member @Los Verdes Fútbol Y Comunidad
Austin, TX, US
SKILLS
ABOUT HEATHER G.
I build customer experience and support operations that scale and give humans the space to deliver great work.For 20 years, I’ve led CX and support organizations through moments of high growth, complexity, or change — improving CSAT, reducing contact rate, and building teams that deliver consistently strong outcomes.I believe that strong operations are the foundation of strong customer experiences. My focus is on designing the systems, teams, and strategies that make growth sustainable.If you\'re scaling quickly and need to elevate your support organization, I’d love to connect.
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