Hemali Patel
Salesforce Technical Lead @Capgemini
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WORK HISTORY
Salesforce Technical Lead @Capgemini
London, GB
Einstein Bot, Agentforce, MIAW, Whatsapp Bot, Messaging bot, Web Chat Bot
EDUCATION
Thakur College Of Engineering and Technology
Bachelor’s Degree, Information Technology
SKILLS
ABOUT HEMALI PATEL
Salesforce (15.x) certified Application Architect• Salesforce Technical Lead/Technical Architect with 11 years of experience in design, coding and debugging.•Experience on Lightning Platform, Lightning component framework and Lightning Designs System• Experience on Salesforce.com Platform – Force.com, Asynchronous Apex, Apex, Triggers, Visual Force, Workflows and Approvals, Email services (Inbound and Outbound), Visualforce Remoting, Batch Apex and Scheduler, REST/SOAP API, JavaScript, CSS, Jquery with end-to-end product development experience on Force.com platform.• Working on Community Cloud,Financial Service Cloud,Einstein AI, Agentforce• Worked on App Exchange Packages : Conga Composer, Sesmic• Working on Integration tool - Mule Soft (Integrate Salesforce with other ERP Systems - Seibel,RMW.)• Worked on SAP CRM• Worked on sandbox environment, package environment • Proficiency in standard best practices in a Force.com application• Experience in using Source Code repository - SVN. • Good interpersonal skills, committed, result oriented, hard working• Expertise in Requirement analysis, high level and low level designing, coding, testing (unit, integration, system and regression testing) and deployments/production runs.• Technical proficiency in various software development languages, applications and databases• Domain expertise in Loan Management (Financial Domain),Telecom CSR Services
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