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IT Business Analyst @BOSNET Distribution Indonesia
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WORK HISTORY
IT Business Analyst @BOSNET Distribution Indonesia
Supporting end-to-end project execution: gathering requirements, coordinating with developers, and assisting with UAT- Contributing to UI/UX design for a mobile feature to improve usability- Creating flowcharts and Click Guides to support communication and client onboarding- Helping train clients to streamline onboarding and improve user adoption- Providing live support and assisting with risk mitigation- Tracking timelines and workflows.
EDUCATION
Universitas Indonesia
Bachelor's degree
Monash University
Master's Degree
ABOUT HELGA E.
Business & Product Analyst with a passion for turning complex data into actionable strategies. Graduated from Faculty of Computer Science, University of Indonesia. I bring hands-on experience in business analysis, operations, and product development, with a focus on creating value through data and technology. At PT Surya Citra Media, I developed FSD, UAT, and CR. As an Operations Analyst with Baskit, I analyzed transaction data and optimized operational documentation, enabling data-driven insights for strategic sales planning. Currently, as a Product Analyst at Sqouts, I’m designing PRDs and managing databases for payment dashboards, bridging collaboration between technical teams to refine product processes. Naturally curious and analytical, I thrive on exploring data and uncovering insights that reveal opportunities, solutions, and potential risks. Whether I’m analyzing internal metrics or interpreting user feedback, I excel at identifying patterns and using these insights to drive impactful, data-informed decisions. I value collaboration across functions to create solutions that truly address business needs and enhance the user experience. With a strong foundation in business and product analysis, I’m excited to continue building my career in roles that challenge me to apply strategic thinking and user-centered strategies, turning data into actionable results that support growth and innovation.
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