Helen Hrdy

Chief Operating Officer @NRC Health

Lincoln, NE, US
EMAILS
h••••@nrchealth.com
MOBILE NUMBERS
+14•••••••74

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WORK HISTORY

Oct 2024 — Present

Chief Operating Officer @NRC Health

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Lincoln, NE, US

EDUCATION

1983 — 1987

The University of Salford

B.A. (Hons), Modern Languages

SKILLS

Relationship BuildingProcess ImprovementManagementClient ServiceCoachingCustomer ServiceHealthcareBusiness DevelopmentStrategic PlanningCustomer Relationship Management (Crm)Cross-Functional Team LeadershipBuilding RelationshipsLeadershipProject ManagementData AnalysisClient ServicesBusiness Process ImprovementPerformance ManagementFinancial ServicesCrmCustomer SatisfactionProject PlanningAccount ManagementChange ManagementBusiness AnalysisSalesProgram ManagementAnalyticsMarket ResearchStrategy

ABOUT HELEN HRDY

Extensive experience in aligning teams and ensuring structure drives desired behaviors and outcomes. In-depth knowledge of healthcare arena. Multi-year experience in executive roles leading initiatives that improve revenue generation, profitability, productivity, and customer retention. Excel in managing stakeholder communications and expectations.Specialties: Strategic Growth; Customer Success Planning & Leadership; Customer Relations; Building Relationships; Process Improvement; Change Management; Restructuring; Performance Management; Team Leadership & Motivation;

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