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Heidi Hess
Senior Billing Operations Manager @Realpage
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WORK HISTORY
Senior Billing Operations Manager @Realpage
Richardson, TX, US
EDUCATION
Brandman University
Master of Business Administration - MBA
Southern New Hampshire University
Bachelor's degree, Human Resources Management and Services
University of Phoenix, Livermore CA
Associate of Arts in Business Foundations, Business Administration and Management, General
Southern New Hampshire University
Master of Business Administration - MBA, Business Analysis
SKILLS
ABOUT HEIDI HESS
Employee-centric manager with proven record of driving operational efficiency, developing top-performing teams, and expanding customer base. Trusted business partner combining HR and supervisory experience to manage multi-site operations with 99.3% timely deliveries, achieving record-low injury reports, and driving incremental growth and profitability. Known for working closely with leadership to define strategic plans and lead change initiatives that align with demanding corporate goals. Diverse understanding of financial controls, risk management, and team development.
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