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Hassan Afrashteh

Duty Supervisor Airport Services @Qatar Airways

Los Angeles, CA, US
MOBILE NUMBERS
+15•••••••04

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WORK HISTORY

Aug 2022 — Present

Duty Supervisor Airport Services @Qatar Airways

Los Angeles, CA, US

Facilitates ramp handling in liaison with all airport staff to expedite departures• Supervises the airport team to ensure on-time flight closure and working towards overall on-time performance• Plan efficient duty allocations of manpower during duty periods for Customer Service Agents and provide support to the Airport Services Manager in case of flight disruptions, mis-connections and other passenger related disruptions• Provide leadership, demonstrate team building skills, direct staff and evaluate performance as well as being able to build on constructive feedback• Generate various reports and always keep the workplace neat and tidy as well as offering support to the Airport Services Manager in implementation of training and remaining sensitive in varying difficult situations at all times• Manage and train the ticketing team

EDUCATION

1994 — 1996

Islamic Azad University Tehran Medical School

Associaed Degree

SKILLS

Ground HandlingCommercial AviationAviation SecurityLeadershipAircraftFlightsFlight SafetyIataAirport ManagementManagementTeam Leadership►Risk Management ►Management ►Problem Solving ►Analytical ►Coaching ►DelegatingAirportsProject ManagementAirlinesFlight PlanningAviationCivil Aviation

ABOUT HASSAN AFRASHTEH

Highly motivated managerial professional with extensive experience in the development…

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