Harshit Bijay Singh
Site Lead @Amazon
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WORK HISTORY
Site Lead @Amazon
CT, US
Manage all aspects of site operations, including budget, staffing, and performance metrics.*Lead teams of Operations and Area Managers, setting clear expectations and holding them accountable.*Drive process improvements through Lean initiatives and quality programs to meet business goals. & Coach and mentor managers to build leadership capabilities and ensure team success.*Foster positive employee relations and create a culture of continuous development.*Support staffing lifecycle: training, performance management, promotions, and terminations.*Monitor safety, quality, and customer experience across inbound and outbound operations.*Measure and analyze performance, provide feedback, and implement improvement plans.*Share best practices across departments and shifts to enhance efficiency.*Work closely with HR, Finance, Safety, IT, and Facilities to secure resources and support initiatives.*Coordinate with other senior managers to align goals and share resources effectively.*Clarify operational goals and priorities, especially during peak seasons or high-demand periods.*Adapt to changing priorities and make sound decisions under pressure.*Navigate large facilities, often walking 5+ miles daily. Lift and move items up to 49 pounds and access all areas of the building safely.*Work in varied environments, including noisy or non-air-conditioned spaces.
EDUCATION
Delhi University
Bachelor's degree, Business/Commerce, General
Delhi University
Bachelor's degree, Business/Commerce, General
Indira Gandhi National Open University
Postgraduate Degree, International Business/Trade/Commerce
Indira Gandhi National Open University
Master of Commerce, International Business/Trade/Commerce
University of Delhi
Bachelor of Commerce, Business/Commerce, General
Mayo International School - India
12th, Commerce
Indira Gandhi National Open University
M.COM, International Business/Trade/Commerce
ABOUT HARSHIT BIJAY SINGH
Retail Lead Store Associate at Amazon | Ex- Ernst & Young (EY)| 5+ Years of work experience| I have done master\'s in commerce from IGNOU, India and bachelor\'s in commerce/accounting from University of Delhi, India. I have qualified in UGC-NET exam June 2020. I am certified in MS-EXCEL and TALLY ERP 9. I am self-starter, quick learner, detail oriented and have excellent interpersonal communication skills.
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