Harsh Bhanushali

Patient Pathway Cordinator @Nhs

Birmingham, GB

Dealing with patient populations of different ethnicities and demography with strongcommunication and problem-solving skills to solve queries like referrals, prescriptions, and medicalreports- Book appointments, sort out queries and maintain triage for walk-ins and telephone queries- Being sympathetic and sensitive while dealing with patients on the telephone and face to face- Compiling all relevant practice procedures, regulations and protocols to maintain the confidentialityof patient records- Sending referrals to the hospital’s designated departments via email, ERS and by post.