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HH

Harmoni Hines

Associate Director, Business Process @UnitedHealthcare

Las Vegas, NV, US

EMAILS

[email protected]

MOBILE NUMBERS

+17•••••••23

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WORK HISTORY

Oct 2022 — Present

Associate Director, Business Process @UnitedHealthcare

Service quality and design initiatives for Surest

EDUCATION

2001 — 2004

Georgia State University

Bachelor of Arts - BA

SKILLS

OnboardingPowerpointMicrosoft ExcelTrainingCustomer ExperienceTeam BuildingManagementSocial MediaProject ManagementMarketingPublic SpeakingMicrosoft OfficeSalesCustomer ServiceTime ManagementRetailMicrosoft WordLeadershipEmployee Engagement

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ABOUT HARMONI HINES

Customer experience and contact center transformation leader with deep experience…

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