Harleen Jhamat
Operations Manager @IntouchCX
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WORK HISTORY
Operations Manager @IntouchCX
Winnipeg, MB, CA
EDUCATION
Vancouver Community College (VCC)
High School Diploma, Information Technology
Sanskriti KMV School - India
Senior secondary , Science
ABOUT HARLEEN JHAMAT
Team Lead | Technical Support ProfessionalAs a Team Lead at IntouchCX, I guide a dynamic team in delivering exceptional technical support and customer success solutions. My journey from an L2 Technical Advisor to a leadership role has honed my skills in problem-solving, team management, and process optimization.With a strong foundation in problem-solving and leadership, I thrive on driving performance, mentoring team members, and ensuring client satisfaction. My academic background in Information Technology from Vancouver Community College has further enriched my ability to bridge technical expertise with business needs.I am passionate about innovation, collaboration, and continuous growth. I am also committed to achieving impactful results and fostering a positive work environment.
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