Harish Hp

About Harish Hp

Experienced Sales Analyst from with a demonstrated history of working in the information technology and services industry for over 15 years. Skilled in IT Service Management, Management, Software Documentation, and Troubleshooting. Strong operational skills.

Experience

1. Sales Analyst, Global Sales Operations

   NetApp

   Jun 2011 — Present · Bengaluru, IN

   Job Summary:As a Sales Analyst in the Global Sales Operations organization, i work towards the success of the Salesforce.com application at NetApp. Delivering outstanding support services to our global partner community and NetApp users, including working closely with Business Program Managers and System Administrators to ensure the adoption of Salesforce.com is one of my deliverables. My day to day tasks include researching, data analysis, and identifying and uncovering change requirements; including the ability to draw conclusions and create methodologies to accomplish business team goals. I\'m also a part of a cross-functional team that includes Sales, Marketing, Product Management, Business Operations, Customer Support, Order Management, Finance, IT and Enterprise Business Intelligence. Being a part of this wonderful team, i have the opportunity to directly impact the effectiveness and success of the sales organization and customer satisfaction.

Education

• Karnataka Sangha Higher Secondary School

  Economics

Skills

• Operating Systems
• Computer Hardware
• Hardware
• Management
• IT Operations
• Software Documentation
• IT Management
• Windows
• Security
• IT Service Management
• Technical Support
• Troubleshooting
• Information Technology
• System Administration
• Networking
• Salesforce.com Administration
• Salesforce.com
• Virtualization
• Vpn