Hannah Wainwright
Business Operations Program Manager @SHI International Corp.
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WORK HISTORY
Business Operations Program Manager @SHI International Corp.
Houston, TX, US
Business Operations Program Manager supporting the Information Technology organization, specializing in program execution, learning enablement, cross‑functional operations, and leadership support. Known for translating strategy into action, improving operational clarity, and driving scalable programs across technical and business teams.Duties Include:• Lead business operations and program execution across the Information Technology org, partnering closely with senior leadership to translate strategic priorities into scalable processes and measurable outcomes. • In addition to the Information Technology department, Hannah also ran programs that spanned the entire organization such as CIO Think Tank. • Own and manage enterprise learning and enablement programs, including Pluralsight strategy, usage reporting, and skill‑gap analysis to support organizational capability building.• Serve as the liaison between IT, HR, L&D, and external vendors, coordinating cross‑functional initiatives • Support workforce planning and talent initiatives, including full planning and management of the internship program, job description consolidation, job family structure, etc. • Develop executive‑ready communications, decks, and program materials, translating complex initiatives into clear messaging for leadership, stakeholders, and enterprise audiences. • Design, document, and improve operational processes and program frameworks, including intake workflows, evaluation criteria, and governance models to increase efficiency and scalability. • Analyze and report on program performance, adoption metrics, and engagement data, using insights to inform leadership decisions and continuous improvement efforts.
EDUCATION
Texas A&M University
Bachelor's degree, Human Resources Development
ABOUT HANNAH WAINWRIGHT
As a dedicated Business Operations Program Manager in the Information Technology department at SHI, I bring over six years of experience in Human Resources to my role. My transition to IT has allowed me to leverage my expertise in people management and organizational efficiency to drive impactful projects and streamline operations. With a strong background in HR, I excel in fostering collaboration, enhancing team performance, and implementing strategic initiatives that align with business goals. Passionate about technology and innovation, I am committed to optimizing processes and delivering exceptional results in the dynamic world of IT.
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