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Hamish West-Walker

Head of Digital Partnering @KiwiRail

Auckland, NZ
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Head of Digital Partnering @KiwiRail

Auckland, NZ

EDUCATION

N/A

Auckland University of Technology

BIT

SKILLS

Service Delivery ManagementCommercial ManagementTeam ManagementIct- ServicesManagementIncident ManagementItilStakeholder ManagementIT StrategyIT Service ManagementAccount ManagementIT Contract NegotiationBuilding RelationshipsIT ManagementProject DeliveryProcess ImprovementOperations ManagementOutsourcingService ImprovementIT OutsourcingService DeliveryManaged ServicesProblem ManagementIntegrationItil FoundationMajor Incident ManagementService ManagementService DeskPrince2Prince2 PractitionerSlaItil CertifiedVendor ManagementLeading PeopleIT Operations

ABOUT HAMISH WEST-WALKER

Leadership positions across both technology and business with over 20 years experience. Passionate about customers and leading effective, energised teams to develop and deliver key business strategies. A balanced leader, skilled at rapidly adapting to change, managing risk, and delivering valuable business and customer outcomes.Excellent communication and relationship skills for transparent and collaborative negotiations. Advanced business, political and cultural acumen ensuring an ability to easily navigate all levels of business. Exceptional commercial and business management, strategic thinker with a wide understanding of emerging technologies and critical trends. Ability to understand complex business issues and guide diverse teams of skilled professionals to develop sensible solutions. Specialities: • Relationship Management and Strategic Alliances• Vendor Management and Contract Negotiation• Commercial Management• Pricing and Contract Management• People Leadership• Operational and Technical Management• Service Delivery Management

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