Vishal Gupta
Configuration Technician @Microserve
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WORK HISTORY
Configuration Technician @Microserve
Burnaby, BC, CA
Deployed and imaged Windows 10/11 machines using SCCM and managed AD/Group Policy integration (adding/removing workstation to the group according to privileges of the user) and ConnectWise ERP for tracking tickets.• Supported enterprise rollouts, ensuring seamless OS refreshes and security compliance.•Configured Printers, Microsoft 365, Teams, and SharePoint for user workflows and disaster recovery scenarios.•Conducted log analysis and Troubleshot hardware, driver, and system-level issues in a hybrid environment.•Built Bash scripts to automate network configurations and drive mapping for imaging labs.•Did firewall configurations for inbound/outbound rules for security.
EDUCATION
College of New Caledonia
Post Diploma in Information Technology, Information Technology
BML Munjal University
Bachelor of Technology - BTech, Computer Science
ABOUT VISHAL GUPTA
CCNA | ITIL | ETL | AZURE | AIRFLOW | PYTHON | THREAT INTELLIGENCE | OSINT
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