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Gurpal Singh Bhatia
Corrections Officer @Department of Corrections NZ
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WORK HISTORY
Corrections Officer @Department of Corrections NZ
NZ
Manage and analyse operational and intelligence-related data to support informed decision-making • Ensure data accuracy, compliance, and integrity across systems and reporting processes • Work across teams to improve information flow, processes, and operational outcomes • Prepare structured reports and risk assessments in a complex environment • Apply analytical thinking and problem-solving in high-pressure situations • Build strong stakeholder relationships across internal teams and external agencies
EDUCATION
Shishu Niketan Model Senior Secondary School, Chandigarh
Matric
Dublin Metropolitan University, London
Master of Business Administration (M.B.A.) - IT, IT
SKILLS
ABOUT GURPAL SINGH BHATIA
I am an experienced Business and ICT professional with over 20 years of experience across corporate and government environments, specialising in business analysis, enterprise solutions, stakeholder engagement, and team leadership.Throughout my career, I have worked closely with business and technology teams to understand complex problems, define clear requirements, and deliver practical solutions that align with organisational goals. I have led large-scale ICT initiatives, supported structured decision-making, and consistently focused on improving delivery quality and business outcomes.In my previous leadership roles within ICT, I acted as a trusted advisor to stakeholders by translating business needs into effective technology solutions. I have experience in structured discovery, process improvement, solution design, and working alongside cross-functional teams including architects, project managers, and vendors in complex environments.I have also been recognised through multiple awards, including Sales Champion and Business Accelerator Awards, reflecting my ability to align strategy with execution and deliver measurable results.Currently, I am working with the Department of Corrections in New Zealand, where I apply analytical thinking, data management, and risk assessment in a dynamic operational environment. This role has strengthened my ability to work in ambiguity, bring clarity to complex situations, and support informed decision-making.After building strong experience in ICT earlier in my career, I am now focused on transitioning back into Business Analysis and ICT leadership roles, where I can contribute at a strategic level and continue to grow in this field.I am particularly interested in roles where I can:• Lead and strengthen Business Analysis practices• Support structured discovery and problem framing• Improve delivery quality and organisational outcomes• Work in complex environments with diverse stakeholdersI value diversity, inclusion, and cultural awareness, and I am committed to contributing positively within Aotearoa New Zealand’s professional environment.Currently holding a Permanent Residency Visa in New Zealand and possessing a Class-1 - Full Car License of New Zealand.
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