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Shilpa Gupta
Sr Project Manager @HCLTech
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WORK HISTORY
Sr Project Manager @HCLTech
Redmond, WA, US
Working as PM with Surface Devices team at Microsoft.
EDUCATION
Maharshi Dayanand University
Bachelor of Engineering - BE, Computer Science
The ICFAI University, Tripura
Master of Business Administration - MBA, Human Resource Management
SKILLS
ABOUT SHILPA GUPTA
Versatile, result-driven professional with 11 years of experience in various roles in Information Technology. Proven track record of driving PMO for large projects, spread across geographies. Strong analytical thinking, problem-solving, follow-up, communications, and personnel management skills. Very detail-oriented, organized, multi-task, a fast learner and ability to adapt to evolving industry trends. Core Competencies:Business Operations| Operations Management | Process Implementation and Improvement | Collaboration & Team work | Global Workforce Management | Communication | Budgeting | Billing | Cost Analysis | Recruitment Coordination | Reporting | Skill based Deployment | Cross Team Collaboration | Scheduling | Inventory Management | People management | Resource AllocationAccomplishments:•Built and managed Operations Office by creating standard framework, processes, and procedures, for a Business Unit of 500+ highly skilled technical professionals consisting of Technical Architects, Center of Excellence (Mobility, DevOps) and Ux Designers, working from multiple locations at USA and India.•Worked with Project Managers and Business Unit Head to define program charter, annual budget, and strategic goals.•Evolved quantitative metrics reports for project indicators such as Utilization, Project Margins, Billing, Staffing.•Successfully coordinated with sourcing and recruitment team for doubling up the team size to achieve business goal.•Managed and coordinated training sessions for technical, non-technical, soft skills, management tracks for continuous talent development.•Organized and drove a platform for weekly technical presentations to other business units and verticals for showcasing team capabilities and that yielded several new projects for the Business Unit.•Enabled Program Management Office for ACE Mentorship program Boot Camp in 2013 where high performing individuals were trained and mentored on technical tracks. On completing 6 months extensive training, the best were restated to Architects. The program was well received by other Business Units and adopted by Training Team for continued results.Contact me at s••••••••@yahoo.co.in for Program Management Officer or Business Operations or Operations Management opportunities.
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