Guillermo Brown
Manager Service Desk @New York Power Authority
New Windsor, NY, US
EMAILS
g••••••••@nypa.gov
MOBILE NUMBERS
+19•••••••27
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WORK HISTORY
Aug 2023 — Present
Manager Service Desk @New York Power Authority
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White Plains, NY, US
EDUCATION
1988 — 1992
The City College of New York
Electrical Engineering
1983 — 1984
Universidad Tecnológica de Panamá
Industrial Engineering
1984 — 1988
United States Merchant Marine Academy
Bachelors of Science, Deck Officer, Marine Transportation
SKILLS
LeadershipTroubleshootingProgram ManagementIT OperationsBusiness AnalysisTeam LeadershipCloud ComputingProcess ImprovementChange ManagementStrategic PlanningConsultingNetworkingBusiness Process ImprovementDisaster RecoveryInformation TechnologyTrainingIT ManagementManagement ConsultingSecurity
ABOUT GUILLERMO BROWN
As an IT Professional with over 15 years of IT experience including LAN and WAN, training…
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