Unlimited Email and Phone number
Everything you need to reach more inboxes and close more deals
Unlimited Contact Only at$79
Steve Duke
Senior Solutions Architect - Customer Experience and Unified Communications @NEC Australia
Signup · Get unlimited contacts
WORK HISTORY
Senior Solutions Architect - Customer Experience and Unified Communications @NEC Australia
Sydney, AU
Responsible for UC & CX Solutions, working closely with the Sales Team to develop opportunities within existing Enterprise and Government accounts as well as New Logo acquisitions. The SSA role provides domain expertise around multi-channel contact centres, unified communications and customer experience management, with a primary focus on NEC, NICE and Genesys technologies and Cloud / SaaS solution delivery.The role encompasses a wide range of activities, including client presentations, workshops and demonstrations to writing strategy papers, proposals, tender responses and SOWs. Has even been known to include installing handsets on desks at a customer contact centre.
EDUCATION
Sheffield Hallam University
BSc (Hons)
SKILLS
ABOUT STEVE DUKE
Over 25 years experience in ICT, with a range of Sales, Management and Technical roles…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.